Privacy policy

Privacy Policy

Effective Date: 27th November 2024
Last Updated: 27th November 2024

Ambar Surrey values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

1.1 Information You Provide to Us

  • Contact Information: Name, email address, phone number, and postal address.
  • Reservation and Event Information: Details about reservations, events, or inquiries.
  • Payment Information: Credit card or other payment details processed securely via third-party services.

1.2 Information We Collect Automatically

  • Device Information: IP address, browser type, operating system, and access times.
  • Usage Data: Pages visited, links clicked, and other interaction data to improve your experience.
  • Cookies and Tracking Technologies: Data to enhance site functionality and analyze user behavior.

1.3 Information from Third Parties

  • Social media platforms (when you engage with us via platforms like Instagram, Facebook, or TikTok or others).

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process reservations, orders, and payments.
  • To respond to inquiries or provide customer support.
  • To send promotional communications.
  • To improve our website and services.
  • To comply with legal obligations and protect our rights.
  • To find and prevent fraud.
  • To review entries of visitors participating in our contests.

3. Disclosure of Your Information

We may share your information with:

  • Service Providers: Third-party vendors supporting our operations (e.g., payment processors, marketing platforms).
  • Legal Obligations: When required by law, regulation, or court order.
  • Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred.

4. Your Rights and Choices

Under Canadian privacy laws, you have the following rights:

  • Access and Correction: Request access to and correction of your personal information.
  • Withdraw Consent: Opt-out of marketing communications or withdraw consent for data collection where applicable.

To exercise your rights, contact us using the information below.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

6. Security of Your Information

We implement appropriate technical and organizational measures to safeguard your personal information. However, no method of transmission over the Internet is 100% secure.

7. Third-Party Services

Our website may link to external websites or services. We are not responsible for the privacy practices of these third parties.

8. Children’s Privacy

Our website and services are not directed at individuals under 13. We do not knowingly collect personal information from children.

9. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

10. Updates to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with the effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Ambar Surrey Restaurant
Email: ambarsurrey@gmail.com

Reach us